This Privacy Policy explains what information Pet Academy ("we", "us", "our") collects when you visit petacademyguides.com or purchase our digital guides, how we use it, and the choices you have. We keep data collection to the minimum needed to deliver your purchase and support you.
Pet Academy publishes The Wholesome Bowl, a series of vet-informed digital recipe guides for dogs and cats, delivered as instant PDF downloads. You can reach us anytime at contact@petacademyguides.com.
When you place an order or contact us, we receive your name, email address, and order details. If you email us for support, we keep that correspondence so we can help you.
We do not see or store your full card details. Payments are processed by our payment provider (see "Payments" below), who handles your card data securely under PCI-DSS standards. We only receive confirmation of a successful purchase and limited billing details such as country and the last digits of a card.
Like most websites, we may collect basic technical and usage data — such as IP address, browser type, device, pages viewed, and referring links — through cookies and analytics tools, to keep the site secure and understand what's useful.
Our checkout and payments are handled by Lemon Squeezy, which acts as the merchant of record for purchases. This means Lemon Squeezy processes your payment, handles applicable sales tax/VAT, and stores your payment information under their own privacy and security standards. We encourage you to review the Lemon Squeezy Privacy Policy.
We do not sell or rent your personal information. We share data only with trusted service providers who help us run the business, and only as needed:
We use a small number of cookies to keep the site working, remember your preferences, and measure traffic. You can control or disable cookies in your browser settings; some features may not work as smoothly if you do.
We keep order and contact information for as long as needed to provide your downloads, support you, and meet legal and tax requirements. When data is no longer needed, we delete or anonymize it.
Depending on where you live (including under the EU/UK GDPR and the California CCPA/CPRA), you may have the right to access, correct, delete, or port your personal information, to object to certain processing, and to withdraw consent. To exercise any of these rights, email us at contact@petacademyguides.com and we'll respond within the time required by applicable law. You can unsubscribe from marketing emails at any time using the link in each message.
We use reputable providers and reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe and to limit who can access it.
Our products and site are intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us and we will delete it.
We operate online and work with providers in different countries, so your information may be processed outside your country of residence. Where required, we rely on appropriate safeguards to protect it.
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above. Significant changes will be communicated where appropriate.
Email us anytime at contact@petacademyguides.com — we're happy to help.